Lunch & Learn - The Psychology of Persuasion
Presented By: Jennifer Webb
Description: Influencing ourselves and others to stay inspired and motivated despite constant change and chaos can mean the difference between a successful thriving business or just getting by, between loving work or just enduring it. Research indicates people vote for, buy from and hire based on an intangible essence, they like or trust the person they are dealing with…it’s the chemistry! Effective communication coupled with emotional intelligence is the key ingredient that generates credibility, changes perception and fosters allegiance. And it increases profits, peak performance and helps outperform the competition.
Participants will learn techniques to:
- Build rapport through targeted, insightful questions
- Create great first impressions while understanding others’ needs
- Communicate using the power of non-verbal language
- Build trust and credibility through specific demeanor
- Handle potential conflict through empathy and dialogue
Target Audience: business owners, entrepreneurs, sales professionals, managers, professionals, and leadership teams.
About Lunch & Learns
Small business is the strength of our local economy and Chamber. The Chamber is committed to helping ensure business growth for all of our members. These workshops are dedicated to assist in developing and educating our small business owners and their employees on topics such as wellness, social media, strategic planning, websites, career development and more.