BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20190501T160000Z DTEND:20190501T170000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Lunch & Learn - Conflict Resolution in the Workplace DESCRIPTION:Lunch & Learn\n\nBUSINESS MATTERS WORKSHOP SERIES\n\n\nTOPIC: De-Escalation and Conflict Resolution in the Workplace\n\nSpeaker: Lara Zwilling\n\n\n\nRecognizing someone who is in crisis and responding appropriately to that individual can be overwhelming and intimidating.\n\n\n\nWhether it's a coworker or a customer\, understanding basic conflict resolution and de-escalation skills can be invaluable when working with the public or in the community.\n\n\n\nCome join us for this informative talk where the audience will leave feeling more equipped and confident engaging and assisting an individual experiencing high levels of distress. \n\n\n\nWe look forward to seeing you there!\n\n\n\nABOUT LUNCH & LEARNS:\n\nSmall business is the strength of our local economy and Chamber. The Chamber is committed to helping ensure business growth for all of our members. These workshops are dedicated to assist in developing and educating our small business owners and their employees on topics such as wellness\, social media\, strategic planning\, websites\, career development and more. X-ALT-DESC;FMTTYPE=text/html: