Front Desk Agent

Country Inn & Suites
Job Description
The Front Desk position is a key part of the overall success of the Country Inn and Suites by Radisson. Often, this is the first and last person a guest comes in contact with. It is very important that the individual possesses a strong outgoing personality, with an ability to pay close attention to details. The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised. We are proud of our strong reputation of great customer service, and this guides us with everything we do.
Duties & Responsibilities:
  • Willing to work up to 5 shifts per week - Averaging 20-40 hours per week.
  • Greet guests in a friendly manner and follow check in procedures
  • Take payments and post accurately to guest accounts
  • Follow set polices regarding cash handling
  • Communicate with other departments in a friendly and professional manner
  • Be aware of local attractions and restaurants and make recommendations to guests
  • Handle incoming telephone calls and other guest communication in a efficient, friendly and discreet fashion
  • Accurately communicate with other shifts regarding issues arising from day to day operations
  • Must be able to work morning and evening
Well Qualified Applicants:
  • Previous experience is preferred.
  • Knowledge of Opera Property Management System is a plus.
  • Strong communication skills written and verbal are essential (Bi-lingual +)
  • Experience working in a multi-tasking, fast paced environment
  • Demonstrated 5-star customer service skills
Hiring Process:
The Country Inns and Suites by Radisson offers competitive wages. Qualified applicants will be contacted by a member of management to schedule a visit to the hotel and to complete an employment application followed by an interview.
 
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