SIMEDHealth is currently looking for a Front Office Coordinator to join us in our Gainesville, FL Primary Care office.
The Front Office Coordinator is a working supervisor that is responsible for supervising all patient service functions, including patient flow, scheduling, check in/out, referrals, work comp coordinator, medical records, charge posting, fax server, referrals and authorizations, insurance verification and staffing related issues. The Front Office Coordinator serves as a role model for other front staff and promotes teamwork, integrity and continuous improvement. The Front Office Coordinator strives to maintain exemplary patient services and satisfaction standards at all times. The Front Office Coordinator is a highly visible “go to” person that is responsible for creating a positive impression with staff, patients, family members and other visitors to the office.
Qualified candidates will have:
High School Diploma REQUIRED
AA Degree or higher PREFERRED
Proficiency in communication and be well organized REQUIRED
Demonstrate extreme proficiency with customer service, communication and creativity REQUIRED
2-5 years in a supervisory capacity PREFERRED
3-5 years previous health care experience PREFERRED
Experience in Intergy or similar EMR system PREFERRED
The following are some of the duties which may be required of you as a Front Office Coordinator:
Supervision of front office staff
Assist Division Manager (DM) with performance evaluations, staff selection, corrective action/counseling and resolving employee issues
Collaborate with DM and Back Office Coordinator to help resolve any issues while maintaining consistent patient flow
Coordinate provider clinic rescheduling and blocking of schedules
Collaborate with DM to implement new programs, procedures or protocols
Ensure compliance with OSHA/CLIA/HIPAA and provide training as needed
Train and orient new staff members
Assist with monitoring staff hours and time card processing
Attend weekly strategy meetings
Assist with daily deposits
Assist with provider credentialing
Coordinate schedules, staffing needs, work flow and delegate assignments
Oversee office supply ordering
Work with Accounts Receivable department as needed to respond in a timely manner to all requests
Provide patient assistance with clinic concerns or questions
Observing patient and staff safety policies & procedures
Our clinics are high energy and those interested in joining our team must be comfortable in these types of office settings.
SIMEDHealth offers a diverse and complete benefits package including health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts and more.
SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com/jobs.