Possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests' expectations.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
MEASURES OF SUCCESS
PASSION FOR THE GUEST - Creates a seamless Guest experience, welcoming the Guests, and enthusiastically meeting their needs.
Creates a strong first impression promptly greeting Guests.
COMMUNICATION - Keeps the lines of communication positive, open and productive.
FLAIR & SALESMANSHIP - Keeps it fun and keeps it real; seeks opportunities to sell others on the whole brand experience.
RELIABILITY & ACCOUNTABILITY - Works hard, carefully follows direction and established guidelines, and delivers quality results.
FLEXIBILITY & STRESS TOLERANCE - Knows that anything can and will happen and is willing to mix things up anyway.
TEAMWORK & COLLABORATION - Fuels an environment where everyone pitches in and gets along.