AR Telephone Operator

Job Description

SIMEDHealth is currently seeking a Full Time Telephone Operator for Accounts Receivable in our Gainesville, FL location. This position will be an in office position.

As the Telephone Operator you will answers incoming calls courteously and respectfully, introducing self and providing a welcome greeting. You must demonstrate the ability to multi-task, handle multiple phone lines and be detail oriented.  You must have extraordinary customer service skills and a clear speaking voice.  Self-motivated and self-disciplined individuals are ideal candidates for this position. 

The following is a basic list of duties and functions which may be required of you in your position.

  • Be comfortable speaking with patients and insurance companies over the phone
  • Answer incoming phones and direct patient calls
  • Understand how to collect patient balances and completes receipts correctly 
  • Must be able to verify patient information, update when needed 
  • Must be able to type detailed notes
  • Call patients regarding balances due
  • Sorts and distributes incoming and outgoing mail.
  • Participates in all departmental meetings and contributes to the overall operations of the department.

This list of duties if for you assistance but is in no way the extent of what you are expected to do.  Duties may be added or changed.  If more help is needed in other areas with other clinics, we expect full cooperation and assistance to reach our team goals.

SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit

Contact Information