The Discharge Assistant provides clerical support and appointment scheduling coordination in collaboration with the Department of Patient and Family Resources (DPFR) staff for patients discharging from the hospital setting. The Discharge Assistant assists in screening patients for appointment eligibility and connecting patients with timely post-acute care follow-up care. Effectively communicates with DPFR staff, nursing staff, physicians, clinic staff, and patients to obtain needed information for appointment scheduling.
Job Opening Qualifications
Minimum Education and Experience Requirements::
High School graduate or equivalent, demonstrated computer experience; demonstrated strong oral and written communication skills; demonstrated excellence in public contact skills (respect for others, courteous, tactfulness); demonstrated ability to problem-solve, prioritize, and display initiative; dependability, ability to accept direction and interact with others as a team member essential; strong organizational skills with demonstrated ability to work independently; demonstrated understanding of medical terminology. Previous clerical experience preferred.
Motor Vehicle Operator Designation:
Will not operate vehicles for an assigned business purpose