General Manager

Holiday Inn Express & Suites Alachua
Job Description
JOB DESCRIPTION – General Manager
MPH Hotels, Inc.
Job duties include but are not limited to:
Establish and maintain standards for personnel administration and performance, including:
  • Interviewing and Hiring.
  • Coaching and counseling employees
  • Training and team building with staff
  • Implementation of company policies
  • Reviews and approve all work schedules at least two weeks in advance
  • Email payroll biweekly
  • Assist VP in planning budgets for each department.
  • Sales and Marketing Duties:
    • Minimum of 30 marketing calls per month.
    • Attend monthly Chamber, CVB meetings and other community events.
    • Constant contact with travel agents and direct bill clients.
    • Monitor cost controls constantly to remain within budgeted costs.
  • Conduct inventories on a monthly basis.
  • Maintain property through use of preventative maintenance as well as by promptly resolving all maintenance issues.
  • Responsible for making bank deposits every business day.
  • Audit daily reports and process monthly paperwork in a timely accurate manner.
  • Establish room rates and promotions.
  • Revenue maximization:
    • Monitor occupancy
    • Monitor rate programs
    • Maintain room inventory in MSI
  • Use of revenue management principles and restrictions to optimize revenue.
  • Able to teach and train essential job duties of each position on staff.
  • Must have a working telephone.
  • Must maintain the highest standards for personal appearance and hygiene.
  • Responsible for hotels operation 24 hours a day and 7 days a week
  • Must have reliable transportation.
  • Regular and reliable attendance as approved by the VP of Operations
  • Provide a safe and secure environment for our staff and guests.
  • Provide leadership and hands on management activities.
  • Manages Financial Objectives for the property.
All other duties as assigned by VP of Operations and Owner.
Knowledge and understanding of MPH Hotels, Inc. standards for Audits & Quality Evaluations
  • Fluent verbal and written communication skills
  • Working knowledge of MS office products (Word, Works, Excel)
  • Complete understanding of MPH policies and procedures
  • Ability to positively promote MPH policies and procedures
  • Ability to maintain positive relationships with co-workers at properties and at the corporate office.
  • Complete understanding of Property Management System.
  • Ability to identify contacts at both MPH Hotels, Inc. and its partners.
  • Knowledge and ability to teach revenue management principles.