Room Attendant

Hilton University of Florida Conference Center Gainesville
Job Description

4 Positions Available

Job Description Summary:

ABOUT US: The Hilton University of Florida Conference Center, located on southwest corner of the University of Florida campus, combines a host of upscale and market-leading attributes unparalleled in the Gainesville area. The hotel is newly renovated and features superior International Association of Conference Centers (IACC) accredited meeting space, award-winning dining, spacious guest rooms and exceptional hospitality presented in an upscale contemporary interior design and ambiance. The Hilton UF offers guests the perfect environment for work, play or both.

OUR CULTURE: We foster a creative and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and are committed to “being the difference” by creating memorable experiences in the lives of all we serve. We strive to cultivate and maintain a team environment where every team member is working together to provide exceptional service to every guest, every time by not only meeting their expectations, but exceeding them! Our team members are proud to work here!
BASIC FUNCTION: The Room Attendant is responsible to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations.

Job Description:

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Housekeeping experience desirable.
  • Neat, pleasant personality.
  • Ability to work on feet for an extended period.
  • Ability to communicate effectively.
  • Ability to read room numbers, dates and basic instructions.

ESSENTIAL FUNCTIONS:

  • Keep work cart orderly and properly stocked always.
  • Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
  • Proper utilization of equipment, supplies and guest amenities.
  • Thorough cleanliness and sanitation of guest bathrooms.
  • Daily changing of soiled linens on beds and remaking beds following the property standards and those set forth in the Green Program.
  • Thorough cleanliness of rooms, balconies and room furnishings.
  • Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the Bloodborne Pathogens program.
  • Strict follow through on lost and found procedures (for example anything found in rooms that are vacant must be turned into Housekeeping Office directly). No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised.
  • Practice safety standards always.
  • Responsible care of equipment.
  • Reports to work on time and per posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
  • Demonstrate “Be the Difference” attitude guest/employees.
  • Remain alert, courteous and helpful to the guests and co-workers always.

 

Must be available to work weekends and holidays based on business needs.
 

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