Audit Coordinator - Remote Proctoring

National Center For Construction Education & Research
Job Description
 Job Type
Full-time
Description

THIS IS NOT A REMOTE POSITION.  THIS POSITION REQUIRES IN OFFICE ATTENDANCE AND INVOLVES COORDINATING AND CONDUCTING AUDITS OF REMOTE-PROCTORED TESTING SESSIONS.

 

1) Coordinate remote proctor audit process for NCCER Accredited organizations, including:

  • Attend  live remote proctored testing sessions as an auditor on behalf of NCCER  to ensure all policies, procedures and standards are followed
  • Intervene in or end sessions in which major or repeated non-conformances occur
  • Complete  remote proctor audit reports following live sessions to document  non-conformances and recommend proper course of remediation when  necessary
  • Review recorded testing sessions for non-conformances and recommend proper course of remediation when necessary

2)  Assists Audit Programs Manager in recommending and/or drafting updates  to guidelines, policies and procedures related to remote proctoring  audit processes and enforcement measures

 

3) Assists in creating tools/resources to educate and/or periodically update other departments on audit processes

 

4) Develops and/or provides data/statistical reports to Manager or Director as needed

 

5)  Responds to audit-related tickets utilizing Salesforce or referring tickets to Audit Program Manager and/or Director as  appropriate

 

6) Assists Audit Program Manager in communicating  with sponsor network regarding changes or “need to know” information by  advising on common non-conformances identified in audits

 

7) Assists Audit Programs Manager and Director of HR & Compliance with other audit program-related tasks as needed

Requirements
  • Candidates with post-secondary education (Associates degree or above) are strongly preferred
  • Candidates with demonstrated experience in auditing, statistical analysis and/or business analytics are preferred
  • Candidates with demonstrated experience handling test proctoring or remote test delivery are preferred
  • Self-starter with demonstrated experience handling multiple duties and deadlines
  • Strong written and verbal communication skills and attention to detail are required
  • Ability to communicate effectively with organizational stakeholders of  all levels while holding customers accountable for compliance is  critical
  • Correspondence layout, excellent organizational skills,  the ability to work independently and to work effectively with all  levels of executives, management and staff is essential
  • Dependability in attendance and performance is essential

Software Skills

Microsoft  Office Suite, database management, spreadsheets, and web-based submissions administration.  Position requires periodic use of proprietary testing system and the NCCER Registry system.   Experience in Smartsheet and Microsoft Power BI is preferred but not required.

 

Salary

$16.50/hour or based on qualifications and experience

Contact Information