Obtain, compile, track, review, file and disposition accurate and complete donor records (paper and electronic) to support applicable regulations, standards and departmental procedures for donor eligibility determination in a timely manner.
Disposition donors in electronic system for release into production, rejection or Medical Director request for additional information.
Develop and maintain effective working relationships with recovery agencies and other entities providing donor records to facilitate timely submission of accurate and complete required records.
Act as departmental liaison to both internal and external customers to provide requested donor related information and/or resolve issues as requested.
Comply with all applicable regulations, standards, company policies and departmental procedures.
Support company and departmental quality and business objectives and initiatives.
Provide information to develop and monitor quality and business metrics as requested.
AA degree with 1 year medical records experience or HSD with 2 years medical records experience required or equivalent experience combination
Quality Assurance, regulatory affairs or other related experience with a tissue, medical device or drug company preferred
AATB CTBS certification preferred
Knowledge of medical terminology preferred
Knowledge of FDA regulations and AATB standards preferred
Experience with Microsoft Office Suite required
KNOWLEDGE, SKILLS AND ABILITIES:
Must be able to work independently with minimal supervision and possess the ability to work under a variety of changing conditions and stressful, urgent need conditions, shows attention to detail.
Must have exceptional interpersonal, organizational, verbal and written communication skills
Must be able to review large amounts of documentation and ensure accuracy