Position reports directly to: Director of Residential Services; Assistant Residential Director(s)

Positions reporting directly to this position: Volunteers & Interns

Primary location: Residential Campus, specifically Shelter

Employment and overtime eligibility status:  Full Time, Thu-Sat 10pm-8am; Overtime eligible

Pay rate range: $16-19/hour

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Recommended Qualifications and Skills:

Experience in social services or residential care settings. Crisis de-escalation or conflict resolution skills along with
professional level communication, critical thinking, and basic customer service. Must be able to work the identified
schedule with consistency and reliability. Ability to work independently during non-traditional work shifts and use
effective decision making processes to determine appropriate situational responses. Competency in computer usage,
date entry and multi-line phone system management. Must pass a level 2 background screening and provide a valid
driver’s license with a safe driving record.

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Physical Requirements:

Ability to:

• Move about the Outreach and Residential properties

• Help maintain and monitor residential campus facilities

• Drive agency vehicles and transport participants as assigned, this requires a 3 year driving history report for
  insurance clearance

• Sit at a desk or work station for up to 6 hours

• Participate in light lifting, cleaning/sanitizing and maintenance

• Operate (including basic troubleshooting) computers, printers and other agency technology

Principal Job Duties:

1. Provide shelter coverage, including security system monitoring, conducting routine safety checks, addressing
   communal living agreement issues and implementing other safety measures as identified in shelter policies.

2. Provide direct shelter services, including but not limited to admitting and exiting residents, answering the
   helpline, and providing appropriate crisis counseling.

3. Provide critical services such as completing shelter intakes, safety planning, providing advocacy, basic needs
   assessments and community referrals.

4. Maintain resident records (electronic and paper) and other documentation as required or assigned.

5. Monitor and assist with maintaining safe facility operations by ensuring cleanliness, safe and operational
   equipment/furnishings, and equitable access and availability of essential supplies.

6. Provide resident transportation in the agency vehicles.

Secondary Job Duties:

1. Facilitate resident meetings as assigned/needed.

2. Complete timely maintenance requests, help maintain shelter/resident supplies and report inventory needs to
   Assistant Residential Director(s), Maintenance staff and/or the Director of Residential Services.

3. Manage overnight specific tasks as determined by the Assistant Residential Director(s) and Director of
   Residential Services.

4. Attend and/or facilitate staff meetings and trainings as designated.

Agency Requirements:

All Employees of Peaceful Paths are expected to demonstrate a commitment to:

• upholding the Employee Guiding Principles for the Workplace

• promoting diversity, equity, inclusion and belonging

• professional ethics and standards

• flexibility and teamwork

• protection of confidentiality

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Please send resume and cover letter (optional) to apply@peacefulpaths.org