Position reports directly to: Director of Residential Programs & Assistant Director(s)

Positions reporting directly to this position: Volunteers & Interns

Primary location: Residential Campus, specifically Shelter

Employment and overtime eligibility status: As needed, flexible schedule as assigned; Overtime eligible

Pay rate range: $14-$16/hourly

Recommended Qualifications and Skills:

Experience in social services or residential care settings. Crisis de-escalation or conflict resolution skills along with professional level communication, critical thinking, and basic customer service. Must be able to work the identified schedule with consistency and communicate any updates in availability in a timely manner. Competency in computer usage, date entry and multi-line phone system management.​

Physical Requirements:

Ability to:

• Move about the Outreach and Residential properties

• Help maintain and monitor residential campus facilities

• Drive agency vehicles as assigned

• Sit at a desk or work station for up to 6 hours

• Participate in light lifting, cleaning/sanitizing and maintenance

• Operate (including basic troubleshooting) computers, printers and other agency technology​

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Principal Job Duties:

1. Provide shelter coverage, including security system monitoring, conducting routine safety checks, addressing communal living agreement issues and implementing other safety measures as identified in shelter policies.

2. Provide direct shelter services, including but not limited to admitting and exiting residents, answering the helpline, and providing appropriate crisis counseling.

3. Provide critical services such as completing shelter intakes, safety planning, providing advocacy, basic needs assessments and community referrals.

4. Maintain resident records (electronic and paper) and other documentation as required or assigned.

5. Monitor and assist with maintaining safe facility operations by ensuring cleanliness, safe and operational equipment/furnishings, and equitable access and availability of essential supplies.

6. Provide resident transportation in the agency vehicles.​

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Secondary Job Duties:

1. Facilitate resident meetings as assigned/needed.

2. Complete timely maintenance requests, help maintain shelter/resident supplies and report inventory needs to Assistant Director(s), Maintenance staff and/or the Director of Residential Programs.

3. Attend/facilitate staff meetings and trainings as designated.

4. Assist Assistant Director(s) and Director of Residential Programs as needed

Agency Requirements:

All Employees of Peaceful Paths are expected to demonstrate a commitment to:

• upholding the Employee Guiding Principles for the Workplace

• promoting diversity, equity, inclusion and belonging

• professional ethics and standards

• flexibility and teamwork

• protection of confidentiality

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Please send resume and cover letter (optional) to Diona Walker at dionaw@peacefulpaths.org