This summer's Business Success Workshops focused on marketing and advertising your business. Now that you have their attention, how do you keep your customers interested? Join us for our next workshop, "How To Build the Ideal Customer Experience." This workshop will focus on developing a customer experience that will keep people coming back to your business. Staff from Fracture, a Gainesville company that prints photographs on glass, will show how every element of their production process is tailored to create the ideal experience for their customers.

"At Fracture, everything from the navigation of our website, to the unwrapping your Fracture package, to the final mounting of your new piece of art, has been carefully crafted with the customer experience in mind. We believe that the experience helps shape a person's perception about a brand and is the ultimate factor in whether he or she will recommend you to others." Learn more about the fracture team and their amazing product at www.fractureme.com

Cost for members is $15 and $25 for future members.