Join us for this exceptional luncheon featuring Gainesville's very own John Spence. As one of the most highly sought after executive educators and professional speakers in the country, we are excited to have John back again as part of our Chamber Lunch Series. Creating an organization that can deliver consistently superior customer service is your "secret weapon" in winning in the marketplace. During this talk, John will show you why focusing your business on great customer service is so important, help you create a culture of engaged and motivated employees that are passionate about delivering great service and help you map out the key "moments of truth" that will allow you to design a system that consistently impresses your customers and turns them into "raving fans" for your company. You won't want to miss this event. Please register online or by calling 352-334-7100.